SydLexia.com - The Forums :: View topic

Joined: Dec 06 2007 Location: Connecticut Posts: 11244

And if they do, you won't be getting help with removing them.

Quote:

Apple has instructed its support staff to point callers towards a couple of antivirus programs "from anywhere" and avoid helping them in any other way.

http://www.maximumpc.com/article/news/apple_tells_tech_support_not_help_malware_victims

It takes a lot of effort to download this thing and become infected, but sure enough professors where I work have had no trouble taking on this challenging task. I'm just glad it isn't my job to fix their computers anymore.

Joined: Jun 08 2010 Location: Termina Field Posts: 1541

I think most people would know how to install authentic Mac antivirus software if they were shown examples. In fact there are some free ones you can download, and installation is as easy as either doing an install thingy (much like a typical windows setup.exe, only slightly dumbed down) or just dragging the program to the 'Applications' folder.

ALSO: http://arstechnica.com/apple/news/2011/05/apple-acknowledges-mac-defender-malware-promises-software-update.ars

Title: Titlating Joined: Dec 17 2007 Posts: 5042

What a fucking douchie article. It seems like every article I read these days insists on being smarmy they could have reported this normally but no. They have to paint an US vs Them cult of apple nonsense that never ends.

Joined: Jun 08 2010 Location: Termina Field Posts: 1541

Optimist With Doubts wrote:

What a fucking douchie article. It seems like every article I read these days insists on being smarmy they could have reported this normally but no. They have to paint an US vs Them cult of apple nonsense that never ends.

Which article?

Joined: Sep 17 2010 Posts: 156

Some commentators on there are claiming that the artice is false/mistaken that Apple is not providing support for the issue when people call in.

Title: Titlating Joined: Dec 17 2007 Posts: 5042

I was referring to the first article.

Joined: Jun 08 2010 Location: Termina Field Posts: 1541

Optimist With Doubts wrote:

I was referring to the first article.

Hmm, now that I read that article you were talking about, I see what you mean. That article might has well have read "OMG LAWL THERE'S A VIRUS FOR MAC! AND ALL THOSE MAC IDIOTS SAY THERE ISN'T" or something like that.

Joined: Dec 06 2007 Location: Connecticut Posts: 11244

Apple itself was simply not addressing the issue. Of course PC users and publishers look at that type of behavior and mock it. It is unprofessional and unacceptable, but the only people who would tolerate it are Mac users.

Due to backlash from these negative articles, Apple reversed their stance and has begun to issue support for the malware. In addition they are publishing a fix in their next update.

http://www.zdnet.com/blog/bott/apple-continues-to-tell-support-reps-do-not-help-with-mac-malware/3375

Posted: May 26 2011 11:05 am

Of course they have to deny malware for their system exists. How else would their supporters be able to continue to lord over the fact that Macs are immune to malware?

Joined: Jun 08 2010 Location: Termina Field Posts: 1541

The-Excel wrote:

Of course they have to deny malware for their system exists. How else would their supporters be able to continue to lord over the fact that Macs are immune to malware?

Not all their supporters believe that. I don't.

Posted: May 26 2011 11:21 am

I was being sardonic in the vein of the first article. The image of them telling off PC users while sipping tea is the funniest thing I read this morning.

Title: Titlating Joined: Dec 17 2007 Posts: 5042

Mac users clearly drink fairtrade coffee

Posted: May 26 2011 03:22 pm

I don't believe in coffee. That's how underground I am.

Posted: May 26 2011 05:51 pm

It's not that Mac can't get viruses. It's that no one( or not many people) Makes viruses for Macs because it's not as popular as Windows, witch with out a doubt is the most widespread OS out there. Same with Linux systems.