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Computer Problem


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pineapple
Joined: Nov 11 2009
Location: Cajun Country
PostPosted: Apr 16 2011 03:33 pm Reply with quote Back to top

After a recent windows update, some of my pictures won't work as desktop wallpapers. If I select them, it comes out as a white background. All the images that don't work are PNG files. JPEG, etc all work fine. I've checked to make sure Active Desktop wasn't enabled and it still doesn't work. Help please.
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pineapple
Joined: Nov 11 2009
Location: Cajun Country
PostPosted: Apr 16 2011 03:56 pm Reply with quote Back to top

Looks like smaller PNG files work. Larger ones do not.
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Beldantazar
Joined: Apr 13 2011
Location: 127.0.0.1
PostPosted: Apr 17 2011 02:59 am Reply with quote Back to top

how big are the ones that work and don't work?


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pineapple
Joined: Nov 11 2009
Location: Cajun Country
PostPosted: Apr 17 2011 04:39 am Reply with quote Back to top

Don't work!
3200x2000
1680x1050
1920x1200

Work
400x270
740x173

Around there.
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Beldantazar
Joined: Apr 13 2011
Location: 127.0.0.1
PostPosted: Apr 17 2011 03:27 pm Reply with quote Back to top

Are there any other commonalities among the ones that don't work? Do they have transparencies in them? Are they larger then your actual desktop?


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pineapple
Joined: Nov 11 2009
Location: Cajun Country
PostPosted: Apr 17 2011 03:35 pm Reply with quote Back to top

I don't know if they have transparencies in them. They are much larger than my desktop. I have a Dell Mini 9 but they worked before the Window's update. I would just "stretch" them to fit.
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Beldantazar
Joined: Apr 13 2011
Location: 127.0.0.1
PostPosted: Apr 17 2011 08:00 pm Reply with quote Back to top

hmmmm, can you post one of them so i can try it on my computer? Also, can you check your windows update history for which update it was? (You could also try removing that update).


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pineapple
Joined: Nov 11 2009
Location: Cajun Country
PostPosted: Apr 17 2011 08:13 pm Reply with quote Back to top

Here you go: http://i54.tinypic.com/2dhzcxc.png

I can't find the windows update history.
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Beldantazar
Joined: Apr 13 2011
Location: 127.0.0.1
PostPosted: Apr 17 2011 08:18 pm Reply with quote Back to top

Which version of windows is it?


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GPFontaine
Joined: Dec 06 2007
Location: Connecticut
PostPosted: Apr 17 2011 08:31 pm Reply with quote Back to top

What windows version?
What picture position?
Is Windows Aero on?



 
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pineapple
Joined: Nov 11 2009
Location: Cajun Country
PostPosted: Apr 17 2011 11:14 pm Reply with quote Back to top

XP Pro
Any of them. If I choose tile it doesn't work. Stretch doesn't work and center doesn't work.
No.
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GPFontaine
Joined: Dec 06 2007
Location: Connecticut
PostPosted: Apr 18 2011 07:59 am Reply with quote Back to top

I would create another user account on the computer and test it on that account. If it works, you limit yourself to fixes in the registry for the current user. If it doesn't work, it is a global issue that you need to fix.

This would cut your search for a solution in half. Report back.



 
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Beldantazar
Joined: Apr 13 2011
Location: 127.0.0.1
PostPosted: Apr 18 2011 02:12 pm Reply with quote Back to top

Also, just so you know: You can open Windows Update by clicking the applet's shortcut on XP's Start menu, or assign the shortcut a key combination to open it from your keyboard . From there you can get to your history by selecting the Review Update History option on the left.


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pineapple
Joined: Nov 11 2009
Location: Cajun Country
PostPosted: Apr 18 2011 09:39 pm Reply with quote Back to top

GP, I created another user and tested the same background and it worked.
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Beldantazar
Joined: Apr 13 2011
Location: 127.0.0.1
PostPosted: Apr 18 2011 11:03 pm Reply with quote Back to top

Is active desktop on for that user?


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GPFontaine
Joined: Dec 06 2007
Location: Connecticut
PostPosted: Apr 19 2011 07:59 am Reply with quote Back to top

It is definitely a user setting then. The unique settings in the profile are what are hurting you. This means hkey_current_user registry keys, group policy User Settings, or %appdata% files are holding you back. I'll look more into this. What Windows XP Service Pack do you have?



 
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pineapple
Joined: Nov 11 2009
Location: Cajun Country
PostPosted: Apr 20 2011 03:32 am Reply with quote Back to top

Service pack 3.
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GPFontaine
Joined: Dec 06 2007
Location: Connecticut
PostPosted: Apr 20 2011 10:45 am Reply with quote Back to top

Without access to the system, there isn't much more I can do. You know it is a user profile issue, so you can fix it with the same fix you would use for profile corruption.

Here is that fix:
http://support.microsoft.com/kb/811151

On the other hand, all image files are converted to BMP as soon as Windows loads them as a background. You might as well just do that step for the system and skip this hassle.



 
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pineapple
Joined: Nov 11 2009
Location: Cajun Country
PostPosted: Apr 21 2011 02:30 am Reply with quote Back to top

I'll do that. Thank you GP and Beldan.
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Mandrake42
Title: Gonzo journalist
Joined: Mar 27 2011
Location: The City
PostPosted: Apr 21 2011 03:27 am Reply with quote Back to top

You could see if a registry repairer can fix it:

http://www.regsofts.com/free_registry_repair/registry_repair.htm
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GPFontaine
Joined: Dec 06 2007
Location: Connecticut
PostPosted: Apr 21 2011 07:54 am Reply with quote Back to top

Mandrake42 wrote:
You could see if a registry repairer can fix it:

http://www.regsofts.com/free_registry_repair/registry_repair.htm

These things always scare the shit out of me.



 
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Atma
Title: Dragoon
Joined: Apr 29 2010
Location: Cincinnati, OH
PostPosted: Apr 21 2011 10:15 am Reply with quote Back to top

GPFontaine wrote:
These things always scare the shit out of me.

Why's that GP? I've never used one, I usually just reformat, but I've thought about it before.
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Beldantazar
Joined: Apr 13 2011
Location: 127.0.0.1
PostPosted: Apr 21 2011 10:10 pm Reply with quote Back to top

you know, i've never actually reformatted a hard drive to fix a windows installation. I just install windows onto a different hard drive and use that as the new system drive. Saves all the time backing up data, and guarantees you won't lose anything.


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GPFontaine
Joined: Dec 06 2007
Location: Connecticut
PostPosted: Apr 21 2011 10:31 pm Reply with quote Back to top

Atma wrote:
GPFontaine wrote:
These things always scare the shit out of me.

Why's that GP? I've never used one, I usually just reformat, but I've thought about it before.

Not all, but most settings that make Windows function correctly are in the registry. Registry cleaners go in there and clean things... but they kinda mix things up sometimes. Just because someone else who made a settings thinks it is correct doesn't mean that they are always right. These things can default settings that need to be changed in order to function. Especially if those settings were adjusted by Microsoft.



 
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