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Computer Issue!


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Alowishus
Joined: Aug 04 2009
PostPosted: Mar 11 2011 04:38 pm Reply with quote Back to top

Hey guys,

I request the services of the sydlexia computer buffs! I got a new computer about a year ago and it hasn't really had any problems up until now.

Basically when i load the computer a black screen comes up and on that black screen at the very top left is one little white line which keeps flashing.

I noticed this other day when i turned my computer on and left to do something the other day and came back and it was still flashing.

Basically the computer wasn't loading.

However when i unplugged it, fiddled with the cables it worked again. However this morning it did it again and was just hanging at the flashing line bit.

I have no idea why it's doing this. I've changed my monitor over and it still does it. Any ideas how i can stop it doing this? It's weird that it works sometimes and doesn't work at others.

The only thing i've really changed software wise which is relevant to the computer is i upgraded to windows 7 sp1 but i doubt that it would have done this.

Any ideas? Basically when it does it i have to turn it off on the wall and back on.

I'm gonna test it again here.

Cheers.

EDIT: There has been no errors messages, no crashes, no nothing.

Maybe i am not giving it enough time to load up but it never used to do it.

EDIT2: http://www.mydigitallife.info/2009/10/15/fix-windows-7-does-not-start-or-fails-to-boot-after-force-shutdown/

I think this may have something to do with it. When i shutdown i don't close everything and it gives me an option to force shutdown. I don't know if that's relevant or not.
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GPFontaine
Joined: Dec 06 2007
Location: Connecticut
PostPosted: Mar 11 2011 04:40 pm Reply with quote Back to top

Does the computer post at all when the error occurs?
http://en.wikipedia.org/wiki/Power-on_self-test



 
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Alowishus
Joined: Aug 04 2009
PostPosted: Mar 11 2011 04:50 pm Reply with quote Back to top

Right this is the sequence of events.

I press power on theres a wait of about 1 second before it goes on.

Then a blue hp screen similar to this appears:

http://www.google.co.uk/imgres?imgurl=http://h20000.www2.hp.com/bc/docs/support/SupportDocument/bph05701/c02120758.jpg&imgrefurl=http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp%3Flang%3Dde%26cc%3Dde%26taskId%3D110%26prodSeriesId%3D3432821%26prodTypeId%3D12454%26prodSeriesId%3D3432821%26objectID%3Dbph05701&usg=__fI1PvkHFtZCDqHRy8l3PzBF0woc=&h=356&w=510&sz=22&hl=en&start=0&sig2=KDXOmBUrm9kWsmiIQBXs0w&zoom=1&tbnid=QOKt5PTnAzwb3M:&tbnh=147&tbnw=211&ei=fop6TdKPJsKs8AO-zsmzBA&prev=/images%3Fq%3Dhp%2Bstart%2Bup%26um%3D1%26hl%3Den%26client%3Dfirefox-a%26sa%3DN%26rls%3Dorg.mozilla:en-GB:official%26biw%3D1280%26bih%3D808%26tbs%3Disch:1&um=1&itbs=1&iact=rc&dur=420&oei=fop6TdKPJsKs8AO-zsmzBA&page=1&ndsp=20&ved=1t:429,r:0,s:0&tx=172&ty=86

Then the line thing starts.

It's totally black and on the corner of the screen is this:

-

a single one which flashes and when it actually loads the line moves one space to the right and then this screen appears:

http://www.google.co.uk/imgres?imgurl=http://techgenie.com/wp-content/uploads/Start-Up-Issues-in-Windows-7.jpg&imgrefurl=http://techgenie.com/latest/how-to-trouble-shoot-start-up-issues-in-windows-7/&usg=__rmwUfpthK9f0qCbdxNBs4-jFkKw=&h=480&w=640&sz=10&hl=en&start=0&sig2=Rm4NDc9gJsrRYKyUw8PcKA&zoom=1&tbnid=kLCPuO3sX32smM:&tbnh=159&tbnw=188&ei=_4p6Tf-IPMWt8gOAvdC2BA&prev=/images%3Fq%3Dwindows%2B7%2Bstart%2Bup%26um%3D1%26hl%3Den%26client%3Dfirefox-a%26rls%3Dorg.mozilla:en-GB:official%26biw%3D1280%26bih%3D808%26tbs%3Disch:1&um=1&itbs=1&iact=rc&dur=585&oei=_4p6Tf-IPMWt8gOAvdC2BA&page=1&ndsp=20&ved=1t:429,r:0,s:0&tx=119&ty=82

Then line bit lasts about 15 seconds.

I don't know if i am just worried over nothing or not.

EDIT: The computer makes the normal computer noises, there is a slight whir in the disc drive though - at least i think it is.

I know that the disc drive is related to boot up somehow but i haven't really had problems with it. Sometimes it doesn't read discs well but that's about it.
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GPFontaine
Joined: Dec 06 2007
Location: Connecticut
PostPosted: Mar 11 2011 05:47 pm Reply with quote Back to top

If it is booting and not showing everything you are used to, I would say that the POST process is simply not showing it or your hardware is starting to have trouble.

In the HP BIOS is there an option to hide/show the loading/post process?



 
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Alowishus
Joined: Aug 04 2009
PostPosted: Mar 11 2011 06:02 pm Reply with quote Back to top

GPFontaine wrote:
If it is booting and not showing everything you are used to, I would say that the POST process is simply not showing it or your hardware is starting to have trouble.

In the HP BIOS is there an option to hide/show the loading/post process?


Well i looked at your link. Stuff like this:

http://en.wikipedia.org/wiki/File:POST2.jpg

has never came up on the screen ever. It just skips straight to the windows loading sign. i.e. there has never been any numbers or information about my hardware ever shown on the screen.

I actually shutdown earlier and rebooted. The line thing wasn't there.

EDIT: To answer your question i have no idea. I'll search about.
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Hacker
Banned
Joined: Sep 13 2008
PostPosted: Mar 13 2011 02:38 am Reply with quote Back to top

Could be a failing hard drive... Or motherboard...
Or windows 7 is fucked. (most likely)

Look in the BIOS and see if you can find the option to enable it to show the POST screen.

also, easy way to tell if the motherboard is dying is to look at the capacitors. If they're bulging then it's starting to die. If not then yay Very Happy

(interesting side story. I had a guy come into the place I intern and when I looked at his computer he had been using for the past 9 years one capacitor was burst, all of the other were bulging and his computer was STILL running. the processor was just getting hardly any electricity)



 
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Alowishus
Joined: Aug 04 2009
PostPosted: Mar 13 2011 07:20 am Reply with quote Back to top

Hacker wrote:
Could be a failing hard drive... Or motherboard...
Or windows 7 is fucked. (most likely)

Look in the BIOS and see if you can find the option to enable it to show the POST screen.

also, easy way to tell if the motherboard is dying is to look at the capacitors. If they're bulging then it's starting to die. If not then yay Very Happy

(interesting side story. I had a guy come into the place I intern and when I looked at his computer he had been using for the past 9 years one capacitor was burst, all of the other were bulging and his computer was STILL running. the processor was just getting hardly any electricity)


Well i don't want to particularly be opening my computer up with me that will probably lead to more problems.

Well i've had this computer for less than one year. I got it probably about May last year. Not to question your computer competence but when i buy a computer for £800/$1300 i don't expect the components to crap out on me lol.

Anyway that aside i found how to get the POST screen up in the boot menu. My computer has been working fine since i posted this *sods law i guess*.

What should i be looking for in the POST menu? Like does the text go red or something when somethings up?

The screen is literally up for like 2 seconds, it's not much study time!
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Knyte
2010 SLF Tag Champ*
Title: Curator Of The VGM
Joined: Nov 01 2006
Location: Here I am.
PostPosted: Mar 13 2011 07:44 am Reply with quote Back to top

You can pause it, by hitting the seldom used "Pause" button.

All the post screen does, is gives you stats on your computer.

CPU type and speed.
Amount of RAM
Drives
sometimes IRQ assignments
sometimes USB devices detected.

This can help point towards a problem, if the CPU is not showing the correct speed, or the RAM amount is wrong.
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FNJ
2010 SLF Tag Champ
Joined: Jun 07 2006
PostPosted: Mar 13 2011 09:31 am Reply with quote Back to top

You gotta toggle the galvatron reaction core, then after that you must go into the dik.4 files and transverse the alternator by changing the settings on the ultimate nullifier.

after you do that go into the googlebot folder, turn on buffer underrun protection (to stop a baroque cancel) and get the alpha countering settings. open that in notepad, scroll down about three fourths of the way, and look for a part that says something about a K.I.L.R.O.Y. protocol. You might have to double check this in double zeta settings. see if that's set to RX-78 or not, and copy paste that here. After that I'll tell you what you should do to get it working.

Also, make sure your speakers are set to "stereo".


Image
 
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Alowishus
Joined: Aug 04 2009
PostPosted: Mar 13 2011 12:53 pm Reply with quote Back to top

FNJ wrote:
You gotta toggle the galvatron reaction core, then after that you must go into the dik.4 files and transverse the alternator by changing the settings on the ultimate nullifier.

after you do that go into the googlebot folder, turn on buffer underrun protection (to stop a baroque cancel) and get the alpha countering settings. open that in notepad, scroll down about three fourths of the way, and look for a part that says something about a K.I.L.R.O.Y. protocol. You might have to double check this in double zeta settings. see if that's set to RX-78 or not, and copy paste that here. After that I'll tell you what you should do to get it working.

Also, make sure your speakers are set to "stereo".


It's all greek to me.
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JoshWoodzy
Joined: May 22 2008
Location: Goshen, VA
PostPosted: Mar 13 2011 01:07 pm Reply with quote Back to top

That is the funniest thing I have read in a while, Mr. Pete.


Image
 
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i'll_bite_your_ear
Title: Distillatoria
Joined: Jun 09 2010
Location: van down by the river
PostPosted: Mar 13 2011 01:10 pm Reply with quote Back to top

yeah that was awesome.


it was the best of times
it was the blurst of times
 
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GPFontaine
Joined: Dec 06 2007
Location: Connecticut
PostPosted: Mar 13 2011 01:13 pm Reply with quote Back to top

Knyte wrote:
You can pause it, by hitting the seldom used "Pause" button.

All the post screen does, is gives you stats on your computer.

CPU type and speed.
Amount of RAM
Drives
sometimes IRQ assignments
sometimes USB devices detected.

This can help point towards a problem, if the CPU is not showing the correct speed, or the RAM amount is wrong.

I was going based on the idea that it sounded like he was seeing the POST prior to this issue and just didn't know it was called a POST.



Alowishus wrote:
FNJ wrote:
Stuff that sounds technical but is actually not.

It's all greek to me.

Yeah...

The more I think about this, the more I am thinking capacitor issue with the motherboard. Sometimes it works, sometimes it doesn't, it happens right when the computer powers on... yeah, that is my bet.



 
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Hacker
Banned
Joined: Sep 13 2008
PostPosted: Mar 13 2011 01:17 pm Reply with quote Back to top

If it always posts then it's an issue with windows, if there's cases where it doesn't post then it's the motherboard.

What I would suggest if you have the time to waste (this can take longer than an hour) is a repair install.
You insert your windows disc then when it comes to the install page hit "Upgrade" instead of "custom".

Pay attention to the menu that tells you what will be affected.
You may need to find drivers and back them up so you can reinstall them when it completes.

What the repair install does is install windows over itself, clearing away bad or corrupted windows files.

I've done this to myself and I've never seen it affect any personal data but this is at your own risk

EDIT: You really should look at the capacitors. Just open the side panel and look at the cylindrical things poking out everywhere. If the tops are bulging then it could be dying/already dead. If they aren't well... we'll go from there

EDIT:EDIT: remember Kiddies, blowing out your computer semi weekly can prolong the life of the hardware inside.
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Alowishus
Joined: Aug 04 2009
PostPosted: Mar 13 2011 01:33 pm Reply with quote Back to top

Right i haven't made this clear.

The post screen, has never ever ever ever ever appeared on start up. Since i bought this computer it has never shown it. It only shows it now because i turned it on. Before that it was always disabled. -i'm talking about the screen with computer information. It has never shown. On my last computer XP which i owned for 6 years it was never shown either.

Also i am having no problems now. It's been two days my computer has been put on and off literally about 8 times in that period and it has been fine.

Also i don't have a windows disc because they didn't give me one. I'm pretty sure when i bought this i had to create a restore point.
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Hacker
Banned
Joined: Sep 13 2008
PostPosted: Mar 13 2011 01:36 pm Reply with quote Back to top

The post screen never comes up unless you tell it to show it.
What comes up instead is usually the BIOS manufacturer or the computer manufacturers logo.

Both are signs that the computer is POSTing. think of the logo as a mask to hide the POST details.

And what version of windows 7 are you running? Often times you can find the ISO online and just use the key on your computer



 
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Alowishus
Joined: Aug 04 2009
PostPosted: Mar 13 2011 01:46 pm Reply with quote Back to top

Hacker wrote:
The post screen never comes up unless you tell it to show it.
What comes up instead is usually the BIOS manufacturer or the computer manufacturers logo.

Both are signs that the computer is POSTing. think of the logo as a mask to hide the POST details.

And what version of windows 7 are you running? Often times you can find the ISO online and just use the key on your computer


In that case then.

The manufacturers logo has always come up. I posted the image up there of what comes up.

The manufacturers logo came up, then a black screen then the windows is loading.

The black screen was where it was taking ages to load.

To be honest i don't think there is really anything seriously wrong. I only asked originally because i was curious but the problem has went away.

That black screen isn't even coming up anymore.
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Hacker
Banned
Joined: Sep 13 2008
PostPosted: Mar 13 2011 01:50 pm Reply with quote Back to top

Well okay then.
'twas likely a problem with windows
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GPFontaine
Joined: Dec 06 2007
Location: Connecticut
PostPosted: Mar 13 2011 03:05 pm Reply with quote Back to top

Hacker wrote:
The post screen never comes up unless you tell it to show it.
What comes up instead is usually the BIOS manufacturer or the computer manufacturers logo.

Both are signs that the computer is POSTing. think of the logo as a mask to hide the POST details.

And what version of windows 7 are you running? Often times you can find the ISO online and just use the key on your computer

OEM versions of Windows 7 cannot be installed with a retail Windows 7 Disk.

This is clearly stated by Microsoft, and I have tested it to verify.



 
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Hacker
Banned
Joined: Sep 13 2008
PostPosted: Mar 13 2011 06:50 pm Reply with quote Back to top

I was referring to the individual ISO's for the different versions.
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GPFontaine
Joined: Dec 06 2007
Location: Connecticut
PostPosted: Mar 13 2011 08:44 pm Reply with quote Back to top

Hacker wrote:
I was referring to the individual ISO's for the different versions.

Microsoft does not make OEM ISOs available to the general public or their professional/enterprise members other than through purchase channels that offer restrictive downloads.

In other words, don't expect OEM disks to be legally available unless you get them from an OEM or retailer that Microsoft distributes them to.

Here is a list of the Windows 7 files that Microsoft offers to Technet/MSDN members:

Windows 7 and Window Server 2008 R2 Service Pack 1 (x86 and x64) DVD (Multiple Languages) 2/16/2011 1,953 (MB)
Windows 7 and Windows Server 2008 R2 Service Pack 1 Debugging Symbols (x64) (English) 2/16/2011 288 (MB)
Windows 7 and Windows Server 2008 R2 Service Pack 1 Symbols Debug/Checked Build (x64) (English) 2/16/2011 263 (MB)
Windows 7 Enterprise N with Service Pack 1 (x64) DVD (English) 2/16/2011 2,712 (MB)
Windows 7 Enterprise N with Service Pack 1 (x86) DVD (English) 2/16/2011 2,048 (MB)
Windows 7 Enterprise with Service Pack 1 (x64) DVD (English) 2/16/2011 3,034 (MB)
Windows 7 Enterprise with Service Pack 1 (x86) DVD (English) 2/16/2011 2,320 (MB)
Windows 7 Home Basic with Service Pack 1 (x86) DVD (English) 2/16/2011 2,444 (MB)
Windows 7 Home Premium N with Service Pack 1 (x64) DVD (English) 2/16/2011 2,835 (MB)
Windows 7 Home Premium N with Service Pack 1 (x86) DVD (English) 2/16/2011 2,164 (MB)
Windows 7 Home Premium with Service Pack 1 (x64) DVD (English) 2/16/2011 3,166 (MB)
Windows 7 Home Premium with Service Pack 1 (x86) DVD (English) 2/16/2011 2,444 (MB)
Windows 7 Professional N with Service Pack 1 (x64) DVD (English) 2/16/2011 2,835 (MB)
Windows 7 Professional N with Service Pack 1 (x86) DVD (English) 2/16/2011 2,164 (MB)
Windows 7 Professional with Service Pack 1 (x64) DVD (English) 2/16/2011 3,166 (MB)
Windows 7 Professional with Service Pack 1 (x86) DVD (English) 2/16/2011 2,444 (MB)
Windows 7 Professional with Service Pack 1, VL Build (x64) DVD (English) 2/16/2011 3,034 (MB)
Windows 7 Professional with Service Pack 1, VL Build (x86) DVD (English) 2/16/2011 2,320 (MB)
Windows 7 Service Pack 1 Debugging Symbols (x86) (English) 2/16/2011 331 (MB)
Windows 7 Service Pack 1 Language Pack (x64) DVD (Multiple Languages) 2/16/2011 2,619 (MB)
Windows 7 Service Pack 1 Language Pack (x86) DVD (Multiple Languages) 2/16/2011 2,152 (MB)
Windows 7 Service Pack 1 Symbols Debug/Checked Build (x86) (English) 2/16/2011 294 (MB)
Windows 7 Starter N with Service Pack 1 (x86) DVD (English) 2/16/2011 2,164 (MB)
Windows 7 Starter with Service Pack 1 (x86) DVD (English) 2/16/2011 2,444 (MB)
Windows 7 Ultimate N with Service Pack 1 (x64) DVD (English) 2/16/2011 2,835 (MB)
Windows 7 Ultimate N with Service Pack 1 (x86) DVD (English) 2/16/2011 2,164 (MB)
Windows 7 Ultimate with Service Pack 1 (x64) DVD (English) 2/16/2011 3,166 (MB)
Windows 7 Ultimate with Service Pack 1 (x86) DVD (English) 2/16/2011 2,444 (MB)
Windows 7 with Service Pack 1 Debug/Checked Build (x64) DVD (English) 2/16/2011 3,026 (MB)
Windows 7 with Service Pack 1 Debug/Checked Build (x86) DVD (English) 2/16/2011 2,330 (MB)
Windows Automated Installation Kit for Windows 7 and Windows Server 2008 R2 Service Pack 1 (x86, x64, ia64) DVD (English) 2/16/2011 1,291 (MB)
Windows Driver Kit Version 7.1.0 (x86, x64, and ia64) DVD (English) 2/28/2010 620 (MB)
Windows 7 Professional, VL Build (x64) DVD (English) 11/12/2009 2,976 (MB)
Windows 7 Professional, VL Build (x86) DVD (English) 11/12/2009 2,289 (MB)
Windows 7 Enterprise N (x64) DVD (English) 10/22/2009 2,674 (MB)
Windows 7 Enterprise N (x86) DVD (English) 10/22/2009 2,030 (MB)
Windows 7 Home Premium N (x64) DVD (English) 10/22/2009 2,774 (MB)
Windows 7 Home Premium N (x86) DVD (English) 10/22/2009 2,125 (MB)
Windows 7 Professional N (x64) DVD (English) 10/22/2009 2,774 (MB)
Windows 7 Professional N (x86) DVD (English) 10/22/2009 2,125 (MB)
Windows 7 Starter N (x86) DVD (English) 10/22/2009 2,125 (MB)
Windows 7 Ultimate N (x64) DVD (English) 10/22/2009 2,774 (MB)
Windows 7 Ultimate N (x86) DVD (English) 10/22/2009 2,125 (MB)
Windows 7 Debug/Checked Build (x64) DVD (English) 8/14/2009 3,015 (MB)
Windows 7 Debug/Checked Build (x86) DVD (English) 8/14/2009 2,323 (MB)
Windows 7 and Windows Server 2008 R2 Debugging Symbols (x64) (English) 8/6/2009 286 (MB)
Windows 7 and Windows Server 2008 R2 Debugging Symbols Checked Build (x64) (English) 8/6/2009 260 (MB)
Windows 7 Debugging Symbols (x86) (English) 8/6/2009 323 (MB)
Windows 7 Enterprise (x64) DVD (English) 8/6/2009 2,977 (MB)
Windows 7 Enterprise (x86) DVD (English) 8/6/2009 2,289 (MB)
Windows 7 Home Basic (x86) DVD (English) 8/6/2009 2,386 (MB)
Windows 7 Home Premium (x64) DVD (English) 8/6/2009 3,075 (MB)
Windows 7 Home Premium (x86) DVD (English) 8/6/2009 2,386 (MB)
Windows 7 Professional (x64) DVD (English) 8/6/2009 3,075 (MB)
Windows 7 Professional (x86) DVD (English) 8/6/2009 2,386 (MB)
Windows 7 Starter (x86) DVD (English) 8/6/2009 2,386 (MB)
Windows 7 Symbols Debug/Checked Build (x86) (English) 8/6/2009 288 (MB)
Windows 7 Ultimate (x64) DVD (English) 8/6/2009 3,075 (MB)
Windows 7 Ultimate (x86) DVD (English) 8/6/2009 2,386 (MB)
Windows Automated Installation Kit for Windows 7 and Windows Server 2008 R2 (x86, x64, ia64) DVD (English) 8/6/2009 1,707 (MB)
Windows Driver Kit for Windows 7 and Windows Server 2008 R2 (x86, x64, ia64) DVD (English) 8/6/2009 610 (MB)
Windows Software Development Kit for Windows 7 and Windows Server 2008 R2 (ia64) DVD (English) 8/6/2009 1,484 (MB)
Windows Software Development Kit for Windows 7 and Windows Server 2008 R2 (x64) DVD (English) 8/6/2009 1,482 (MB)
Windows Software Development Kit for Windows 7 and Windows Server 2008 R2 (x86) DVD (English) 8/6/2009 1,481 (MB)



 
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The Opponent
Title: Forum Battle WINNER
Joined: Feb 24 2010
Location: The Danger Zone
PostPosted: Mar 13 2011 09:48 pm Reply with quote Back to top

What are the N versions for?


I'm not a bad enough dude, but I am an edgy little shit. I'll do what I can.
 
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GPFontaine
Joined: Dec 06 2007
Location: Connecticut
PostPosted: Mar 13 2011 09:49 pm Reply with quote Back to top




 
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Hacker
Banned
Joined: Sep 13 2008
PostPosted: Mar 14 2011 12:50 am Reply with quote Back to top

heh I actually have an MSDN account ^_^
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