| Cpt. Fantastic wrote: |
| So my girl's computer crashed. It is a macbook she bought 5 years ago. She took it to the Apple store and they could do nothing for her. The computer doesn't recognize that there is a hard drive and the Apple store couldn't even find the hard drive. My question is: does anyone know anything about retrieving the info? Where to do it, how much it costs? Any info would help. I know almost nothing about computers. I am willing to barter legal advice if you are in Oregon (the Captain is a lawyer afterall). |
I am assuming that when they use the computer as a computer it does not recognize the hard drive. This would be drastically different than a technician opening the computer up and seeing no physical drive.
Obviously if you don't have the hard drive, you are fucked. If you do, you can hook your computer up in Target Disk Mode to another Mac:
http://support.apple.com/kb/ht1661
If that doesn't work, you might want to try taking it out of the computer (if you can) and hooking it up in an external drive bay to see if you can read it. This must be done with another Mac.
If you still have trouble, you can try disk recovery software, we can discuss which one if you get to this point.
Finally your last option if the data is super duper sensitive, would be to have it professionally recovered at an exorbitant price.
Sadly, there are no happy answers here. Any solution requires work and time, some require resources and or money.
