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Atma
Title: Dragoon
Joined: Apr 29 2010
Location: Cincinnati, OH
Posts: 2450
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(CNN) -- It's one thing to lose your luggage while flying. It's another when your dog goes missing.
Josiah Allen says his dog, Paco, didn't make it home when he flew recently from Mexico to his home in Seaforth, Canada.
Delta Air Lines says the dog escaped from a carrier on the tarmac.
"I am hopeful that Delta will be able ... to locate and retrieve Paco and that he can come to my home and be loved and cared for," Allen said.
A Delta spokeswoman, Susan Elliot, said Paco broke out of a dog carrier at the airport in Mexico City, Mexico, on May 3.
"Our staff have conducted exhaustive searches to locate the dog," she said.
They have not found Paco.
Delta has offered its "sincere apologies that we have been unable to recover the dog," Elliot said. The airline has compensated Paco's owner and offered to reimburse all expenses associated with the dog, she said.
A Delta representative at the Mexico City airport told Allen that Paco's dog carrier was too small, Allen said. He said Delta asked him to sign a waiver saying the airline would not be liable for any injuries that Paco might suffer as a result of the carrier's size.
Allen said he signed the waiver because Paco had slept in the crate for three nights with no problems.
"He could both turn around and stand comfortably," he said.
Yet when his plane landed in Detroit, Michigan, Allen said, the dog was gone.
The story of Paco's disappearance unfolded not long afterward on a blog called The Consumerist, which says it "empowers consumers by informing and entertaining them about the top consumer issues of the day."
Elliot said she couldn't recall another instance when a dog got lost while its owners were in transit.
"This is extremely rare," she said. |
I know I'd be furious. Someone would get a swift roundhouse for that. Poor Paco.
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Doddsino
Joined: Oct 01 2009
Posts: 5316
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Ironic that he would lose a dog named Paco in fucking Mexico. Unless he got the dog in Mexico, if that's the case then they should check the dog's stomach for any mysterious plastic bags full of drugs.
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Pandajuice
Title: The Power of Grayskull
Joined: Oct 30 2008
Location: US and UK
Posts: 2649
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It's not really the airlines' fault is it? It's his carrier and his dog. All the airline does is load it into the hold just like a piece of luggage. They don't open it up and feed/pet the dog or anything, so if the dog broke the carrier and escaped, that's the fault of the owner who provided the carrier right?
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Atma
Title: Dragoon
Joined: Apr 29 2010
Location: Cincinnati, OH
Posts: 2450
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Maybe I read it wrong, but I didn't see anything about it being broken. Just that he "escaped" My impression was they just handed him an empty carrier. If it was broken, then I wouldn't hold the Airline responsible. If there was no damage to the carrier, I would assume someone was messing with the dog or went to pet it and he got out. Either way, you think someone would notice a dog on a flat airfield, unless of course it was under a plane's tire.
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GPFontaine
Joined: Dec 06 2007
Location: Connecticut
Posts: 11244
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So... the warning about the carrier he was using was ignored and the dog broke out. The dog ran away and they can't find it.
How the fuck in any way shape or form is this the airline's fault?
He could have:
A) Obtained a different carrier
B) Give the dog a sedative
C) Used one of those little pet tracking device things
The only thing the airline could and should have done is flat out refused the dog in the wrong carrier size.
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UsaSatsui
Title: The White Rabbit
Joined: May 25 2008
Location: Hiding
Posts: 7565
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It is the airline's fault. They were in custody of the property (the dog), and they lost it while it was in their custody. Just as with anything else, they're on the hook for it.
Well, they would be, if they didn't get the guy to sign that waiver. Smart fucking move on Delta's part.
Side story: I used to work for the TSA, and one of my duties was screening the pets when they were checked in as luggage. Our checked baggage screening area was out back on the tarmac, so I had to go up front and hand-check the kennel and the pet itself, then escort it back to the waiting area. I joked around with the owners a bit, it kept them at ease. One time, however, a woman mentioned that at other airports she had been to, they checked the dog out while they ran the kennel through the X-ray (that is the procedure when the checked baggage screening is out in the lobby) and she asked why we didn't do that here. I replied, jokingly of course, that once we got back there, then we'd run the dog through the X-ray machine just to make sure.
She looked at me like I was Hitler.
That joke got retired that second.
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username
Title: owner of a lonely heart
Joined: Jul 06 2007
Location: phoenix, az usa
Posts: 16135
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wow. there are sooooo many stray dogs out in mexico city. good luck guy
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| Klimbatize wrote: |
| I'll eat a turkey sandwich while blowing my load |
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Atma
Title: Dragoon
Joined: Apr 29 2010
Location: Cincinnati, OH
Posts: 2450
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| UsaSatsui wrote: |
| It is the airline's fault. They were in custody of the property (the dog), and they lost it while it was in their custody. Just as with anything else, they're on the hook for it. |
That's My argument as well. They did get a waver, preventing blame put on them, but if they didn't want to assume Custody. Refuse the service.
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