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For as much as I dislike them, if they are really doing this, it is a huge sign of a company with customer service as its top priority. I hate to like them for this, but they are doing the right thing.
SoldierHawk
Moderator
Title: Warrior-Poet
Joined: Jan 15 2009
Location: San Diego, CA
Posts: 6113
Posted:
Apr 27 2010 12:52 pm
Well it doesn't excuse the amazing, boneheaded stupidity of the initial mistake, but as you say, at least they're doing the right thing by trying to make amends.
