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Good program/website to diagnose computer problems?


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Ice2SeeYou
Title: Sexual Tyrannosaurus
Joined: Sep 28 2008
Location: South of Heaven
PostPosted: Dec 09 2008 01:15 pm Reply with quote Back to top

In the last 2 weeks or so, I've noticed a significant dropoff in my computer's performance. Freezing often, taking forever to open simple programs, etc.

One particularly noticeable problem is that whenever I open itunes and try to play a song, it won't play. For some reason, I have to close out of it and open it a second time. Usually the second time, it will play. I wondered if the problem was related to Itunes, but I've uninstalled it and the computer is still messed up.

I've tried running my anti-virus program, but it takes 3 hours to scan and the computer will lock up before it's through.

So can anyone suggest a good program or website that could help me? Thanks.


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MOGHARR
Title: The Original CandyWafer
Joined: Apr 05 2007
Location: Under Jolly Roger
PostPosted: Dec 09 2008 07:54 pm Reply with quote Back to top

Do you normally defrag?


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Ice2SeeYou
Title: Sexual Tyrannosaurus
Joined: Sep 28 2008
Location: South of Heaven
PostPosted: Dec 09 2008 07:59 pm Reply with quote Back to top

MOGHARR wrote:
Do you normally defrag?


Nope, don't think I've ever done that. Could that be the problem?

EDIT: I just went in to the defragmenter, and it looks like the computer has been automatically doing it once per week. So I guess I have been keeping up with my defragmenting, huh.


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Douche McCallister
Moderator
Title: DOO-SHAY
Joined: Jan 26 2007
Location: Private Areas
PostPosted: Dec 09 2008 08:00 pm Reply with quote Back to top

Crap Cleaner, Defrag, once in a while, make sure most of the stuff on your desktop is shortcuts and not the actual file. There are some programs all over, but I got my Crap Cleaner from www.jdlcomputers.com


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MOGHARR
Title: The Original CandyWafer
Joined: Apr 05 2007
Location: Under Jolly Roger
PostPosted: Dec 09 2008 08:03 pm Reply with quote Back to top

Ice2SeeYou wrote:
MOGHARR wrote:
Do you normally defrag?


Nope, don't think I've ever done that. Could that be the problem?

It's probably a very big part of it. I would recommend defragmenting, and getting more RAM if you don't have a lot.


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Douche McCallister
Moderator
Title: DOO-SHAY
Joined: Jan 26 2007
Location: Private Areas
PostPosted: Dec 09 2008 08:17 pm Reply with quote Back to top

I would still click on the defragmenter, mine says the same thing but if your computer is not on during the time when it says it's scheduled it wont do it.


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Ba'al
Title: Zerg Zergling
Joined: Mar 02 2008
Location: Uranus
PostPosted: Dec 09 2008 08:23 pm Reply with quote Back to top

Could be your RAM catching up to your computer, any chance you know how much you have?


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Knyte
2010 SLF Tag Champ*
Title: Curator Of The VGM
Joined: Nov 01 2006
Location: Here I am.
PostPosted: Dec 09 2008 08:46 pm Reply with quote Back to top

Just hit [WINDOWS KEY] + [Pause/Break]

That'll bring up System Properties, and it will tell you your RAM and CPU info.
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Burt Reynolds
Title: Bentley Bear
Joined: Apr 07 2008
Location: California
PostPosted: Dec 09 2008 08:49 pm Reply with quote Back to top

Ice2SeeYou wrote:
In the last 2 weeks or so, I've noticed a significant dropoff in my computer's performance. Freezing often, taking forever to open simple programs, etc.

One particularly noticeable problem is that whenever I open itunes and try to play a song, it won't play. For some reason, I have to close out of it and open it a second time. Usually the second time, it will play. I wondered if the problem was related to Itunes, but I've uninstalled it and the computer is still messed up.

I've tried running my anti-virus program, but it takes 3 hours to scan and the computer will lock up before it's through.

So can anyone suggest a good program or website that could help me? Thanks.

I had a similar problem with my computer a while back, even the iTunes thing was the same. For me, a couple sectors of my Hard drive went bad screwing up a couple system files and the indexing. run chkdsk in restore mode. It will fix the problems, and I believe, though I'm not positive, it will isolate the bad sectors making them unusable. if your computer Defrags every week, TURN THIS FEATURE OFF!! You do not need to defrafment very often. Doing so will put uneeded strain on your hardrives decreasing their lifespan.


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Ice2SeeYou
Title: Sexual Tyrannosaurus
Joined: Sep 28 2008
Location: South of Heaven
PostPosted: Dec 10 2008 12:18 am Reply with quote Back to top

Ba‘al wrote:
Could be your RAM catching up to your computer, any chance you know how much you have?


Yup I have 2G's of RAM. I don't game or anything though, so I really don't think I should be putting that much strain on it.


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Ice2SeeYou
Title: Sexual Tyrannosaurus
Joined: Sep 28 2008
Location: South of Heaven
PostPosted: Dec 10 2008 12:19 am Reply with quote Back to top

Burt Reynolds wrote:
Ice2SeeYou wrote:
In the last 2 weeks or so, I've noticed a significant dropoff in my computer's performance. Freezing often, taking forever to open simple programs, etc.

One particularly noticeable problem is that whenever I open itunes and try to play a song, it won't play. For some reason, I have to close out of it and open it a second time. Usually the second time, it will play. I wondered if the problem was related to Itunes, but I've uninstalled it and the computer is still messed up.

I've tried running my anti-virus program, but it takes 3 hours to scan and the computer will lock up before it's through.

So can anyone suggest a good program or website that could help me? Thanks.

I had a similar problem with my computer a while back, even the iTunes thing was the same. For me, a couple sectors of my Hard drive went bad screwing up a couple system files and the indexing. run chkdsk in restore mode. It will fix the problems, and I believe, though I'm not positive, it will isolate the bad sectors making them unusable. if your computer Defrags every week, TURN THIS FEATURE OFF!! You do not need to defrafment very often. Doing so will put uneeded strain on your hardrives decreasing their lifespan.


I did like you said and disabled the automatic defrags.

Can you tell me how to do the Check Disk in restore mode?


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Probable Muppet
Joined: Aug 05 2008
Location: CA
PostPosted: Dec 10 2008 12:41 am Reply with quote Back to top

Start Menu > Run > type CMD > type chkdsk /f.
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Ice2SeeYou
Title: Sexual Tyrannosaurus
Joined: Sep 28 2008
Location: South of Heaven
PostPosted: Dec 10 2008 11:07 am Reply with quote Back to top

Thanks for all the help, guys. My computer seems to be doing better now. At the very least, the Itunes thing isn't happening anymore.


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Ice2SeeYou
Title: Sexual Tyrannosaurus
Joined: Sep 28 2008
Location: South of Heaven
PostPosted: Dec 17 2008 02:27 am Reply with quote Back to top

Hey guys, still having problems.

I'd like to get an external hard drive to back up all my stuff. Can anyone recommend one (hopefully not too expensive)? Also, is there anything else I need to know or be aware of when getting an external HD? Are they all compatible with any computer? Does it require anything besides a USB cable?


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Ross Rifle
Title: Rock N Roll God
Joined: Oct 29 2006
Location: Chilliwack, BC
PostPosted: Dec 17 2008 02:50 am Reply with quote Back to top

Here, check this puppy out.

http://www.youtube.com/watch?v=oHg5SJYRHA0


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Lottel
Title: of the Eternal BWOG
Joined: Sep 02 2008
PostPosted: Dec 17 2008 03:07 am Reply with quote Back to top

External harddrives usually require a power source too. Portable ones don't.
You are too late for cheap ones. Got a 500gb one on Black Friday for $79 or $69. That'll run you about... $120 or so?
Should work with any computer. all the ones I've had did.
As for brands... I've had three, all different brands. WD, SimpleTech, and something else... SimpleTech was the best so far... Followed by WD. Crappy one was the other one which broke on it's own.


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Syd Lexia
Site Admin
Title: Pop Culture Junkie
Joined: Jul 30 2005
Location: Wakefield, MA
PostPosted: Dec 17 2008 07:20 am Reply with quote Back to top

Spybot is a nice free program that will diagnose most major problems in about half an hour.

A registery cleaner of some sort might be helpful as well.
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GPFontaine
Joined: Dec 06 2007
Location: Connecticut
PostPosted: Dec 17 2008 08:39 am Reply with quote Back to top

Rerun Check Disk.

Do it with the following command:

Code:
chkdsk c: /r


The /f command does not check for bad sectors and will not recover troubled data. This is a critical task because it will alert you to the possibility of a failing hard drive.

Once you have done this, you can run a full system defragmentation, but you should never defragment when having problems until you do a full Check Disk.

Also, CCleaner is a great program. I recommend it as well. Just DON'T USE THE REGISTRY CLEANER. Only use the file cleaner.



 
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Ice2SeeYou
Title: Sexual Tyrannosaurus
Joined: Sep 28 2008
Location: South of Heaven
PostPosted: Dec 17 2008 10:35 am Reply with quote Back to top

Lottel wrote:
External harddrives usually require a power source too. Portable ones don't.
You are too late for cheap ones. Got a 500gb one on Black Friday for $79 or $69. That'll run you about... $120 or so?
Should work with any computer. all the ones I've had did.
As for brands... I've had three, all different brands. WD, SimpleTech, and something else... SimpleTech was the best so far... Followed by WD. Crappy one was the other one which broke on it's own.


Actually that price range of around $100 is what I was considering to be cheap, so thanks Smile


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username
Title: owner of a lonely heart
Joined: Jul 06 2007
Location: phoenix, az usa
PostPosted: Dec 18 2008 12:28 pm Reply with quote Back to top

trendmicro housecall isnt too bad


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