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The dumbest VG clerks or customers you've seen or dealt with


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Syd Lexia
Site Admin
Title: Pop Culture Junkie
Joined: Jul 30 2005
Location: Wakefield, MA
PostPosted: Apr 13 2007 09:54 am Reply with quote Back to top

I've been playing Super Paper Mario a lot the last two days and I couldn't help but recall when I bought Paper Mario: The Thousand Year Door at Gamestop. That was fun.

Me: Do you have Paper Mario 2?
Clerk: Paper Mario 2!? That can't be out yet... Thousand Year Door just came out.

Excuse me for expecting a video game store employee to actually know something about video games.

Anyone else want to share any encounters with dumb video game store customers or employees that you've either witnessed or been involved in?
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Lady_Satine
Title: Head of Lexian R&D
Joined: Oct 15 2005
Location: Metro area, Georgia
PostPosted: Apr 13 2007 12:28 pm Reply with quote Back to top

This was at O so sacred GameStop:

Me: Do you have any Wiimotes?
Employee: Uh, lemme cheek *looks around and points at the driver's wheel attachment* This is a controller.
Me: No, I'm asking if you have any Wii Remotes.
The employee searches around and pulls a Wii Classic Controller out. "This."
Me: No. I'm asking if you have any copies of the basic Wii controller that looks like a tv remote.
Employee shows me a Nunchuk.
Me: Okay, you're getting warmer. Do you have any of the unit that that and all the other peripherals you've shown me plug into?
Employee looks behind him at the glass case for about two minutes, then heads off to the back room for 4-5. He then returns to the counter with a "No."

If I hadn't traded some games in for cash then, I would've told him to learn the basic fucking inventory.


"Life is a waste of time. Time is a waste of life. Get wasted all the time, and you'll have the time of your life!"
 
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Delition
Title: That guy over there.
Joined: Mar 14 2007
Location: A pathetic city.
PostPosted: Apr 13 2007 12:58 pm Reply with quote Back to top

I mainly hate people for expecting us to have stuff in. Lately I've been pestering people for pre-orders not because I have to, but because I'm sick of people whining after the game comes out. Here is an example of one of the more rude customers we have had.

Him: "Do you have this game in stock?"
Employee: "No, we only had enough to cover our pre-orders."
Him: "I HOPE YOU FUCKING BURN IN HELL!"

I'm not kidding, either. Wish I was.

We tend to get a lot of customers like that, although most of them swear under their breath. It's too bad he felt the need to swear at that specific employee (a 17 year-old girl). Must have made him feel good.

Once again, I hate both work and our customers. I would quit, but I enjoy the benefits too much.


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GreatEscape_13
Joined: Feb 26 2007
Location: Pittsburgh, PA
PostPosted: Apr 13 2007 03:22 pm Reply with quote Back to top

I've only witnessed. Also a Gamestop, and it was the customer being dumb...

He was trying to buy one of those console sleeves for his xbox or whatever system(the pattern suggested a pile of rifle bullets). But he obviously didn't have the console, as he asked-- "and the controllers for this are in here too?" while pointing at the slipcover. This obviously revealed that he wasn't just buying a pointlessly ugly peripheral, but was buying a pointlessly ugly peripheral that he thought was the actual system... As the clerk explained the dilemma, you could watch the realization in his eyes that a new PS or other black gaming box wasn't on sale for $19.99 or whatever the price was.

I can imagine him going home to the wife and kids: "Dear, I've figured out why the tea cozies don't actually brew hot water."

Anyhow, that's my tale.

Cheers,

Andrew
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DarkMaze
Joined: Feb 24 2006
PostPosted: Apr 13 2007 03:39 pm Reply with quote Back to top

GreatEscape_13 wrote:
I can imagine him going home to the wife and kids: "Dear, I've figured out why the tea cozies don't actually brew hot water."

HA!! Very Happy
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TheRoboSleuth
Title: Sleuth Mark IV
Joined: Aug 08 2006
Location: The Gritty Future
PostPosted: Apr 13 2007 06:49 pm Reply with quote Back to top

Delition wrote:
I mainly hate people for expecting us to have stuff in. Lately I've been pestering people for pre-orders not because I have to, but because I'm sick of people whining after the game comes out. Here is an example of one of the more rude customers we have had.

Him: "Do you have this game in stock?"
Employee: "No, we only had enough to cover our pre-orders."
Him: "I HOPE YOU FUCKING BURN IN HELL!"

I'm not kidding, either. Wish I was.

We tend to get a lot of customers like that, although most of them swear under their breath. It's too bad he felt the need to swear at that specific employee (a 17 year-old girl). Must have made him feel good.

Once again, I hate both work and our customers. I would quit, but I enjoy the benefits too much.


That was an overreaction, but to be fair, there was a time when you could go into a store that just released a game and ya know... BUY it.

Last time I pre-ordered, every other store in the city got the game in on time, except gamestop. It was 2 weeks, but its not like I could take out that money and go somewhere else. Its just not a good idea to pre-order anything thats not gonna sell out entirely. In fact, gamestop is bull.


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PhreQuencYViii
Title: olololol
Joined: Jul 25 2006
Location: VA
PostPosted: Apr 13 2007 10:01 pm Reply with quote Back to top

(Me checking out with Viva Pinata)

Mousey Looking Clerk: HEY if you like this game you'd like spore! Wanna preorder it!

Me: Nope!
MLC: Ok, let's see what else you can preorder...
Me: Don't really wanna preorder any new games since there expensive. Was Bullet Witch any good?
MLC: OH GOD NO THAT GAME WAS TERRIBLE
Me: Why? Did you play it?
MLC: NO but this game informer review says it was atrocious!
Me: Ok, nevermind then.
MLC: Wanna preorder Unreal 3?
Me: .....Unreal Tournament 2007?
MLC: NO, UNREAL3.....or how about halo 3?
Me: Didn't you guys raise the price on that?
MLC: NO.....OH WAIT YEAH
Me: Ok....it's cold in here, can I go yet?
MLC: WHAT ABOUT ASASSINS CREED??
Me: No.....check me out.
MLC: GOT ANYTHING TO TRADE IN?
Me: (hands are empty) No?
MLC: OK, got a discount card??????
Me: no I don't go here much, I'll live, check me out.
MLC: (makes a face like im some game newb) YOU CAN SAVE MUNNIES AND GET A FREE GI!
Me: No.......
(gamestop clerks stare at me for literally a minute)
Me: Ok, check me out!
FINALLY he checks me out. Then I go home and find out the fucking game stops working after a few minutes just like last time I went there. Now I'm never going to that craphole. I also had them give me a demo kiosk DS game before, and give me DOA beach volleyball instead of DOA4. I swear to god they can't read.


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Char Aznable
Title: Char Classicâ„¢
Joined: Jul 24 2006
Location: Robot Boombox HQ
PostPosted: Apr 13 2007 11:28 pm Reply with quote Back to top

I've had that preorder push experience, except it was one of my friends who worked there, so he was half-serious and half-messing.


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Knyte
2010 SLF Tag Champ*
Title: Curator Of The VGM
Joined: Nov 01 2006
Location: Here I am.
PostPosted: Apr 13 2007 11:44 pm Reply with quote Back to top

Well, I'm still waiting for my pre-ordered, FULLY PAID FOR, copy of Neverwinter Nights 2 Collectors Edition from Gamestop. The game was released 6 months ago... Crying The day it came out, I went down there, and ask if they had my copy in, and the clerk looks at his pile of games on the counter and hands me the regular copy of NWN 2. I say "No, I ordered the Limited Edition." I hand him my receipt which states just that. He looks through the pile and then anounces "We didn't get any of those in, just the normal release."

He was accually very helpful, in the fact that he called four other stores in the area to see if anyone got the LE version. One store got an amazing three copies! (Which were all pre-ordered for other people.) The manager gave me a 10% discount on buying a copy of the regular release. (Which I did, because I really wanted to play it.) He offered to refund my money on the preorder, which to this point I have refused, stating that I paid them for a game, they were advertising, and that's what I expect. I can understand if there was a shortage of copies, but they entered into an agreement with me to sell me that exact game, the minute they took my money.

So, six months later, everytime I walk into that Gamestop, I ask if my copy is in, which usually confuses the poor "Idiot of the week" working there.

I figured I will just let that $60 sit in my "Gamestop Account", until I put it towards a X360, once they drop in price abit.

I also remember once warning a customer that the PSX controller they were about to buy wasn't a Dual Shock, but one of the short lived "Dual Analog" controllers. (It was used one, in the little plastic bag, and labeled as a "Dual Shock" on the tag.) I argued with three employees who insisted it was a Dual Shock. I finally slapped down a hundred dollar bill on the counter, and told them that if I was wrong they could have that to split among themselves. I then ripped it out of the plastic bag and took it apart with my Leatherman. (Yeah, I'm a geek) Low and behold there were no motors in there. I then spent ten minutes explaining to the employees, the customer (A teenage kid), and the manager who come out from the back (while I was disasembling it), the history of the controller. And how they were availible in Japan for quite awhile, but when they finally released them stateside, the "Dual Shock" was released a few months later, and the "Dual Analog" was discontinued. And, that they were easy to tell apart as the "handles" of the Dual Analog were two inches longer that on the Dual Shock, and the analog sticks were both concave, instead of convex.

I bought the controller from the store, since I had to, to get the manager to let me finish taking it apart. Little did they know that they are rare collector's items. ( Laughing )
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PhreQuencYViii
Title: olololol
Joined: Jul 25 2006
Location: VA
PostPosted: Apr 13 2007 11:52 pm Reply with quote Back to top

That kind of stuff is the only reason I went into those stores! I found component Gamecube cables for 2$ and a prototype Xbox controller!


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Delition
Title: That guy over there.
Joined: Mar 14 2007
Location: A pathetic city.
PostPosted: Apr 14 2007 12:34 am Reply with quote Back to top

RobotGumshoe wrote:
In fact, gamestop is bull.


Yeah, I know. I truly wish there was a relatively respectable game store around here to work at, but the nearest one is 20 minutes away, and I don't feel like driving there anyways.

I've both had and have heard horrible experiences involving both GameStop and Game Crazy. I hate both, but...whichever. Once again, working for the devil is worth a 15% discount on new stuff and 25% on used.

It sucks that we have no arcades or independent video game stores here.


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PhreQuencYViii
Title: olololol
Joined: Jul 25 2006
Location: VA
PostPosted: Apr 14 2007 04:07 am Reply with quote Back to top

I miss Alladins castle in montana....awesome arcade...


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Jaguar
Title: Armed to the teeth
Joined: Mar 06 2007
PostPosted: Apr 14 2007 11:30 am Reply with quote Back to top

I've yet to come across a game store clerk that ever gave me any problems.


I guess I'm one of the lucky ones.
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Lady_Satine
Title: Head of Lexian R&D
Joined: Oct 15 2005
Location: Metro area, Georgia
PostPosted: Apr 14 2007 01:30 pm Reply with quote Back to top

True story, as written in a friend's LJ:

"It was a slow Sunday this day. One of our eight customers today was Jermaine Dupree ( spelling? ) Now for those who aren't familliar with who he is. This is one of the largest producers of rap in the nation. Now while I don't have an affinity to the genre itself. He's a great business man for it.

Well that's what I know anyway. Here's the thing, I didn't know who he was or what he was when he came in. He bought Def Jam Icon, a game which is rated M for mature. Now no matter who it is, I have to check ID, even if it appears to be an 80 year old woman. So I ask for his ID. He looks at me and says, "How old do I look?"
I get this kind of thing all the time from customers, and I reply,
"It's protocal dude, I have to do it to everyone with an M game."

Now he didn't have his ID, but the 3d key said it was okay. She knew who it was, and the other person in the store practically creamed himself... ( I'm guessing he knew too) So Jermaine left. I found out a minute afterward who it was. The guy kept telling me that, "That was Janet Jackson in his car!"

I shrugged and said, " I still gotta card him." I mean.. I don't measure success by how much money some guy makes. I mean I found out that he spends a good deal of time with his family instead of worrying about his own vanity-sake image. So I admired him for that. But man this guy would not shut up about how much this guy made."


"Life is a waste of time. Time is a waste of life. Get wasted all the time, and you'll have the time of your life!"
 
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Mr. Bomberman
2009 Forum Champion
Title: (still) token black.
Joined: Jan 27 2006
Location: Home of the lost towers
PostPosted: Apr 14 2007 01:39 pm Reply with quote Back to top

That guy's one lucky-ass dude to meet Jermaine Dupri though. I wish I did.


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Dr. Jeebus
Moderator
Title: SLF Harbinger of Death
Joined: Sep 03 2005
Location: Wakefield, MA
PostPosted: Apr 15 2007 12:07 am Reply with quote Back to top

sathien, your friend's lack of commas and abundant sentence fragments make me want to kill people.


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