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Computer issue (Remote Desktop)


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Mr. Satire
Joined: Jun 08 2010
Location: Termina Field
PostPosted: Aug 16 2011 04:10 am Reply with quote Back to top

I have been using RealVNC for a while, but ever since I upgraded to Windows 7 64-bit, when I try to connect to my computer remotely (usually through my iPod or iPad), I get a 'connection reset by peer' (10054) error.

If anyone knows about VNC or Remote Desktop stuff (I'm guessing GPFontaine would know about it), and can help, do help.


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GPFontaine
Joined: Dec 06 2007
Location: Connecticut
PostPosted: Aug 16 2011 11:38 am Reply with quote Back to top

MSTSC.exe = WIN


PC to PC, why use VNC instead of RDC?

I only use VNC for cross platform stuff.



 
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Mr. Satire
Joined: Jun 08 2010
Location: Termina Field
PostPosted: Aug 16 2011 05:49 pm Reply with quote Back to top

GPFontaine wrote:
MSTSC.exe = WIN


PC to PC, why use VNC instead of RDC?

I only use VNC for cross platform stuff.

I am doing cross-platform stuff (connecting to a PC via an iPod touch or iPad)


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Douche McCallister
Moderator
Title: DOO-SHAY
Joined: Jan 26 2007
Location: Private Areas
PostPosted: Aug 16 2011 06:18 pm Reply with quote Back to top



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Mr. Satire
Joined: Jun 08 2010
Location: Termina Field
PostPosted: Aug 16 2011 08:27 pm Reply with quote Back to top

Douche McCallister wrote:
http://social.technet.microsoft.com/Forums/en-US/w7itproappcompat/thread/f7167478-7138-4cfb-9717-9841d9f63c54/

Okay, I have looked at all the advice there.
1. Deregister the RealVNC service, and run it in user mode I cannot do this, since I usually logout/lock my computer after I am done remotely connecting to my computer, and that isn't possible in user mode.
2. Use TightVNC. Tried that, doesn't seem to support encryption. I need encryption.


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Blackout
Title: Captain Oblivious
Joined: Sep 01 2007
Location: That Rainy State
PostPosted: Aug 16 2011 09:49 pm Reply with quote Back to top

All I know about remote desktop is that I destest trying to teach older people who work from home how to use it over IM.

It doesn't work! what doesn't work? the remote thingy, it doesn't work! are you getting any error messages? What are you clicking, what does it say? I DUNNO IT DOESN'T WORK HALP!!!! Rolling Eyes



 
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GPFontaine
Joined: Dec 06 2007
Location: Connecticut
PostPosted: Aug 17 2011 08:13 am Reply with quote Back to top

Seems reasonable that a change in AV could cause this.

Is this the type of error you are seeing?

http://support.microsoft.com/kb/981344



 
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Mr. Satire
Joined: Jun 08 2010
Location: Termina Field
PostPosted: Aug 18 2011 05:34 pm Reply with quote Back to top

GPFontaine wrote:
Seems reasonable that a change in AV could cause this.

Is this the type of error you are seeing?

http://support.microsoft.com/kb/981344

Well, that was close to what I was seeing, so I applied the fix.

Also, when VNC did work, I used either AVG or Avast, on Windows Vista or 7 32-bit.
I now use Microsoft Security Essentials, on Windows 7 64-bit.

EDIT: just tested, didn't work.

Also, it seems to work when I am connected to my home network, but not where I usually try to access it from. I might try changing the port.


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Hacker
Banned
Joined: Sep 13 2008
PostPosted: Aug 19 2011 03:28 am Reply with quote Back to top

Good thing to note, only versions of windows 7 above home premium support remote desktop connections through the windows applications

Home premium does allow being the computer connected to, but won't connect to others

... 96% sure on this
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Mr. Satire
Joined: Jun 08 2010
Location: Termina Field
PostPosted: Aug 19 2011 03:32 am Reply with quote Back to top

Hacker wrote:
Good thing to note, only versions of windows 7 above home premium support remote desktop connections through the windows applications

Home premium does allow being the computer connected to, but won't connect to others

... 96% sure on this

I have Home Premium on my laptop.


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Hacker
Banned
Joined: Sep 13 2008
PostPosted: Aug 19 2011 03:36 am Reply with quote Back to top

http://windows.microsoft.com/en-US/windows7/Remote-Desktop-Connection-frequently-asked-questions
Microsoft wrote:

Which editions of Windows 7 include Remote Desktop Connection?

All editions of Windows 7 include Remote Desktop Connection.

You can use Remote Desktop to initiate a connection from any edition of Windows 7.

You can connect to computers running Windows 7 Professional, Windows 7 Ultimate, or Windows 7 Enterprise.

You can't use Remote Desktop Connection to connect to computers running Windows 7 Starter, Windows 7 Home Basic, or Windows 7 Home Premium.



May or may not be relevant in cases of 3rd party software.

You could always try logmein?
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Mr. Satire
Joined: Jun 08 2010
Location: Termina Field
PostPosted: Aug 19 2011 03:45 am Reply with quote Back to top

Hacker wrote:
http://windows.microsoft.com/en-US/windows7/Remote-Desktop-Connection-frequently-asked-questions
Microsoft wrote:

Which editions of Windows 7 include Remote Desktop Connection?

All editions of Windows 7 include Remote Desktop Connection.

You can use Remote Desktop to initiate a connection from any edition of Windows 7.

You can connect to computers running Windows 7 Professional, Windows 7 Ultimate, or Windows 7 Enterprise.

You can't use Remote Desktop Connection to connect to computers running Windows 7 Starter, Windows 7 Home Basic, or Windows 7 Home Premium.



May or may not be relevant in cases of 3rd party software.

You could always try logmein?

As long as there is an iPhone/iPad app for logmein, I'll take a look.

EDIT: There is an iPhone/iPad app. However, the desktop application (LogMeIn Pro) is a paid program. You can guess how I am going to get it.

EDIT: Using 30 day pro trial. Looks like it is working so far.


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GPFontaine
Joined: Dec 06 2007
Location: Connecticut
PostPosted: Aug 19 2011 10:36 am Reply with quote Back to top

Terminal Services or Remote Desktop (it was renamed over the last few years) is not VNC. The two have nothing to do with each other.

VNC is more complicated than LogMeIn. It requires that you understand running a service, managing an application, setting up port forwarding on a router, and configuring a software firewall. LogMeIn requires that you sign up for an account and install a software product.

VNC has more features for free.

LogMeIn Feature matrix:
https://secure.logmein.com/comparisonchart/comparisonFPP.aspx



 
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Mr. Satire
Joined: Jun 08 2010
Location: Termina Field
PostPosted: Aug 19 2011 10:42 am Reply with quote Back to top

GPFontaine wrote:
It requires that you understand running a service, managing an application, setting up port forwarding on a router, and configuring a software firewall.

I know what a service in windows is, I know how to manage applications, I know (and have, for the record) set up port forwarding on my router, and configured (read: turned off) my firewall.

If LogMeIn works, I'll most likely just use that and won't look back. Unless the free version (I am in a 30 day pro trial) is useless.


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GPFontaine
Joined: Dec 06 2007
Location: Connecticut
PostPosted: Aug 19 2011 11:19 pm Reply with quote Back to top

Mr. Satire wrote:
GPFontaine wrote:
It requires that you understand running a service, managing an application, setting up port forwarding on a router, and configuring a software firewall.

I know what a service in windows is, I know how to manage applications, I know (and have, for the record) set up port forwarding on my router, and configured (read: turned off) my firewall.

If LogMeIn works, I'll most likely just use that and won't look back. Unless the free version (I am in a 30 day pro trial) is useless.

I forgot to mention DDNS



 
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Mr. Satire
Joined: Jun 08 2010
Location: Termina Field
PostPosted: Aug 20 2011 12:14 am Reply with quote Back to top

GPFontaine wrote:
Mr. Satire wrote:
GPFontaine wrote:
It requires that you understand running a service, managing an application, setting up port forwarding on a router, and configuring a software firewall.

I know what a service in windows is, I know how to manage applications, I know (and have, for the record) set up port forwarding on my router, and configured (read: turned off) my firewall.

If LogMeIn works, I'll most likely just use that and won't look back. Unless the free version (I am in a 30 day pro trial) is useless.

I forgot to mention DDNS

I have a feeling that means Dynamic DNS. If I am thinking correctly, I have a dynamic DNS from dyndns (It was either that or adding $10 onto the internet bill for a static IP). Correct me if I am wrong.


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GPFontaine
Joined: Dec 06 2007
Location: Connecticut
PostPosted: Aug 20 2011 08:47 am Reply with quote Back to top

Mr. Satire wrote:
GPFontaine wrote:
Mr. Satire wrote:
GPFontaine wrote:
It requires that you understand running a service, managing an application, setting up port forwarding on a router, and configuring a software firewall.

I know what a service in windows is, I know how to manage applications, I know (and have, for the record) set up port forwarding on my router, and configured (read: turned off) my firewall.

If LogMeIn works, I'll most likely just use that and won't look back. Unless the free version (I am in a 30 day pro trial) is useless.

I forgot to mention DDNS

I have a feeling that means Dynamic DNS. If I am thinking correctly, I have a dynamic DNS from dyndns (It was either that or adding $10 onto the internet bill for a static IP). Correct me if I am wrong.

Yes, is it working correctly?



 
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Mr. Satire
Joined: Jun 08 2010
Location: Termina Field
PostPosted: Aug 20 2011 09:55 am Reply with quote Back to top

GPFontaine wrote:
Mr. Satire wrote:
GPFontaine wrote:
Mr. Satire wrote:
GPFontaine wrote:
It requires that you understand running a service, managing an application, setting up port forwarding on a router, and configuring a software firewall.

I know what a service in windows is, I know how to manage applications, I know (and have, for the record) set up port forwarding on my router, and configured (read: turned off) my firewall.

If LogMeIn works, I'll most likely just use that and won't look back. Unless the free version (I am in a 30 day pro trial) is useless.

I forgot to mention DDNS

I have a feeling that means Dynamic DNS. If I am thinking correctly, I have a dynamic DNS from dyndns (It was either that or adding $10 onto the internet bill for a static IP). Correct me if I am wrong.

Yes, is it working correctly?

Yes. I actually have a program that makes sure that my dynamic DNS is set-up correctly at all times.


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Mr. Satire
Joined: Jun 08 2010
Location: Termina Field
PostPosted: Aug 21 2011 06:54 pm Reply with quote Back to top

Well, LogMeIn didn't work either. I'm getting impatent with this.


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GPFontaine
Joined: Dec 06 2007
Location: Connecticut
PostPosted: Aug 21 2011 10:12 pm Reply with quote Back to top

Did you configure both port forwarding and the local firewall?



 
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Mr. Satire
Joined: Jun 08 2010
Location: Termina Field
PostPosted: Aug 21 2011 11:34 pm Reply with quote Back to top

I configured port forwarding on my router, and my firewall is off. LogMeIn doesn't require port forwarding. VNC does, yet it still does not work.


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GPFontaine
Joined: Dec 06 2007
Location: Connecticut
PostPosted: Aug 22 2011 07:49 am Reply with quote Back to top

Your Windows Firewall is off? That is a terrible idea...

Are you using any other firewall software?



 
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Mr. Satire
Joined: Jun 08 2010
Location: Termina Field
PostPosted: Aug 22 2011 08:31 pm Reply with quote Back to top

I am not using any other firewall. I just want to get VNC working, then I will worry about my firewall.


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Mr. Satire
Joined: Jun 08 2010
Location: Termina Field
PostPosted: Aug 23 2011 01:03 am Reply with quote Back to top

Okay, I managed to get LogMeIn to work. It previously wouldn't connect because my iPod was connected to a proxy server that requires authentication, and proxy server authentication support is broken on iOS. After using a friend's netbook to connect to my computer and disable the requirement of authentication (Proxy is hosted on my laptop), it started working right.

However, I am using a 30 day trial of LMI Pro. If the free version proves useless, I will want to get VNC working.


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username
Title: owner of a lonely heart
Joined: Jul 06 2007
Location: phoenix, az usa
PostPosted: Oct 08 2011 03:54 pm Reply with quote Back to top

so, im bumping this thread, because for whatever reason, my touchpad (the little pad that is on the bottom of my laptop) wont turn off. there is a button that either turns that pad on or off, so i dont have to worry about moving the mouse w/the palm of my hand, but it wont turn off now.

before, all i had to do was push that button, and it would turn off. now it wont turn off. so my mouse is moving all over the place cuz of the palms of my hands.

any reason as to why this might happen?


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